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| Feature |
To foster innovation and stimulate the exchange of information with the Flemish Government, EDS-Telindus, in close corporation with the CIO office of the Flemish Government, have developed the INDIGO program (Innovation Dialogue with Government) in Belgium.
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| ServiceS sPOTLIGHT |
CRM Services is built on the principle of delivering and managing high-quality contact center services that support complex, large-scale customer interactions. Our services are designed to address pressing business challenges facing our clients.
Customer Relationship Management Case Study:
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| White Papers |
To succeed in today’s faster and more competitive markets, organizations must find new and effective ways to open new revenue streams, improve enterprise efficiency and foster profitable long-term growth. Many of the world’s leading business organizations are achieving those core objectives by focusing intently on the quality and lifetime value of their customer relationships. By adopting an integrated, managed approach to sales and service interactions, these world-class organizations are relearning the traditional lesson of putting the “customer first.”
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| Case Studies |
To enable monitoring of its outsourced banking operations, la Caixa looked to EDS for a
virtual operational business control center. Greater visibility, improved systems flexibility
and best-in-class reporting are just a few of the returns EDS' solution delivered.
Service Featured in this Case Study:
When EDS set out in search of a self service HR portal for employees, SAP delivered just that – helping the company cut payroll costs, standardize training processes and improve productivity around the world.
Services Featured in this Case Study:
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